Frequently Asked Questions
Please read our FAQ before sending us a message.
The delivery charges are calculated automatically according to the delivery address informed during the check-out procedure.
Our online shop accepts all major credit cards, the payment processed by PayPal or Pague Seguro.
It depends on the delivery method chosen. If you live in Paris or in Sao Paulo, the products ordered can be picked up at our offices. If you live elsewhere, the delivery time varies depending on the carrier you choose, taking between five days to two weeks.
We guarantee that the personal data you enter on this site will not be sold to a third party and will be used exclusively either to contact you or to send your products.
You can reach us at firstname.lastname@example.org
As soon as the payment is confirmed, PayPal or PagueSeguro will send you an invoice to your inbox.
Send us an email